USA - Tag Archive

Monitive – 1 year on

2 Replies Christopher Roberts

Last year the founder of Monitive.com, Lucian Daniliuc, contacted me, asking if we wanted to run a competition to giveaway 10 Monitive licenses; I accepted and we launched our first ever competition.

I was also given a Monitive account, and have been using it for a year now. In this post I am going to review my experience of the service after a years use.

Latency

One of the main things I use Monitive for is to monitor site response times. Latency is very important, and can have a huge effect on traffic, as the longer people have to wait, the more people you loose before the page loads.

With superfast broadband, many of us are becoming incredibly impatient, and if something isn’t responding, we might ditch a site in a matter of milliseconds.

Before using Monitive, I had no idea how long Technology Bloggers took to respond. Monitive allows me to see on a daily basis how long the blog takes to respond, in multiple locations, all around the world. I know that if you live in Liechtenstein or Ireland, the blog on average seems to take around half a second (500 ms) to respond. In the UK it’s about 0.6 seconds, whereas in the USA, it takes just over a second.

This lets me ask the site’s host why the latency varies so much, and ask them what they can do to improve global response times.

Response times Technology Bloggers - April 2012 to April 2013

A chart showing the average global response times of Technology Bloggers.

Uptime

Whilst response time is important, it has no value if your site is offline. Monitive is accessing Technology Bloggers every 5 minutes from hundreds of locations around the world, to ensure that the site is live and accessible. If the blog goes offline for more than 3 minutes, I am sent an email. These are my personal settings, you can make checks/notifications more/less frequent, and can get notified via SMS and Twitter.

Quite disappointingly I report that Technology Bloggers went offline 23 times in the last 30 days. During this period, you couldn’t access the site for more than 10 minutes on 6 occasions. If I wasn’t using Monitive, I would only have spotted one or two of these outages myself. I can now report these to the site’s host, and ask why the site has gone offline so many times.

Uptime graph 2013

A chart of the uptime and downtime Technology Bloggers experienced in April/May 2013.

Unless you pay for load balancing, to mirror your site on various servers across the world, and effectively distribute traffic, to ensure 100% uptime, you should expect some downtime. It is expected that most sites will have some go down at some point, however how frequently this happens, and how long they remain offline for is something to consider.

We have a 99.9% uptime guarantee on the blog, yet this year so far, uptime has been 99.85%, meaning around five hours of downtime has occurred this year already.

Improvements

One thing I don’t like about the service is that it doesn’t allow on demand checks. I think it would be very useful to be able to check the status (including response time) of a site at a desired location, whenever you want; but as of yet, this can’t be done.

As I have set Monitive to check the blog every 5 minutes, and then notify me after 3 minutes of downtime, it can be a while before the system updates. For example, if the site is checked at 13:00 and at 13:01 I check and the site is down, it wont be checked again until 13:05, and I wont be notified until 13:08. In such a situation, being able to check the current status, could be useful.

Chadrack

One of the winners of our Monitive competition was Chadrack Irobogo. I asked him what he thought of the service.

“I can say, it was great because throughout the period I was able to know what was going on with my site. Before then, I really did not know anything about site monitoring. It was during the use of this program I learned when my blog was either down or up. And all of these was done without my doing anything. Unfortunately, I cant really give any details about the program. Only thing I can say is, it is really good.”

I agree with Chadrack on his point about the service being an eye opener to downtime. I really didn’t understand how often sites go down, even if only for very short periods of time.

Like Chadrack, Monitive is the first commercial website monitoring service I have used, so I don’t know how Monitive compares to its competitors. I am however suitable impressed by their services to want to keep using them.

If you are interested in Monitive’s services, do check out their uptime monitoring website. I have found website monitoring very useful, and am thankful to Monitive for my license, and for giving us prizes for our competition last year.

Taxes on Internet shopping

6 Replies Jonny Hankins

Here in the US the Senate just passed the Marketplace Fairness Act, and it is causing a great deal of debate on all sides.

I want you to pay taxes

Pay more taxes on your online goods

In the USA each state can levy its own sales tax. The rate is not equal across the states, for example here in Massachusetts I pay 6.25% sales tax on my new fridge, but if I drive to New Hampshire I do not pay anything. You can check out the differences on this interactive tax map.

The legislation described above aims to make Internet sellers collect the taxes due to the buyer’s state, something they are not currently required to do. At the moment I order my fridge from a New Hampshire based Internet retailer and I don’t pay any tax. In theory I should go and pay the state myself, but with online sales worth billions there is no enforcement and no queues (lines) outside the tax office.

Retail outlets argue that this gives online sellers an unfair advantage, but they in turn argue that the collecting and payment of state taxes under the new proposed regime would be expensive and extremely complicated. If they sell me the fridge here it costs a certain amount, they have to collect the tax and pay it to Massachusetts, but my friend in Florida pays a different amount and the tax is paid to the state there. Now this might not be too complicated a system for Amazon to manage, but a small Internet based retailer might not have the technical expertise or personnel to carry it out.

The proposed bill does exclude traders who sell under a million dollars of goods, but in today’s world that could still be a very small organization.

The technical difficulties of collecting the taxes through any other means seem insurmountable though, and the problem is very much related to the idea that borders can be controlled. States have different laws about selling many things, but if these things can be bought on the Internet and shipped to an individual house I cannot see how these rules can be adequately enforced. Is it a form of smuggling to buy something that you cannot get in your own state?

The result of the bill (if it passes although it does have bi-partisan support) will be that local sales tax will be levied at source and so the fridge will cost more. Maybe this is just and fair, maybe it will choke some smaller businesses, who knows?

What do you think?

Using White Space for Internet Coverage

Leave a reply Jonny Hankins

Google launched an interesting experiment this week, offering free “super” wi-fi connection to the Internet for several schools in Cape Town South Africa. What is interesting about that you might ask? Well they are using the unused frequencies in the broadcast TV spectrum.

White Space diagram

A diagram of a white space network

The TV broadcasting frequency spectrum is currently divided between many channels, but between each channel there is a gap, a frequency space, often known as “white space’, and the hope is that this space can be used to broadcast high speed wireless Internet access. This experimental system is not without it doubters though, TV companies are not keen because they think there might be interference in their picture, so what better than a small experiment to try it out?

We can all imagine how this experiment might revolutionize Internet use though. In the countryside where infrastructure is lacking but TV is visible the companies could offer a service. In the city where cables are all in use they could do the same. One great advantage is that low frequency signals can travel over long distances, so the coverage potential is massive, and they penetrate buildings and other natural barriers much more efficiently than other frequencies currently in use.

Here in the US many telecommunications carriers have been complaining that there is not enough bandwidth for them to keep up with consumer demand, and so the Federal Communications Commission has been trying to free up spectrum space. They approved rules in 2010 about the use of such white spaces and databases have been set up to monitor spectrum use to see how it can be improved. Google are one of the leaders in this database organization too, as this article explains.

Experiments are being conducted here too, with this article describing how the system is being used in a small North Carolina town, and results reported in the UK claim that the system can deliver 16 megabits per second over 10KM (see Christopher’s comments on this related article for an explanation of what that means), but this is a delivery similar to what we know as 4G.

Potentially great improvements in coverage might be just round the corner through a more efficient use of an already existing infrastructure.