responsibility - Tag Archive

Citizens connect!

1 Reply Jonny Hankins

This week I would like to take a look at a couple of technological and social systems that use Apps and are designed to improve urban living in cities. If you have ever asked yourself how technology can improve our lives then the following might be of interest to you.

The first thing I would like to look at is called Citizens Connect, a system that operates in Boston in the USA (where I currently live). According to the website “Citizens Connect enables real-time collaboration with citizens, “deputizing” mobile users to become the city’s eyes and ears. Citizens report potholes, graffiti, and other issues from anywhere in the city using their mobile phone”

And this is how it works, and it is a simple system if you have a reasonably good mobile phone. While walking or driving through the city you see something that you feel should be reported to the City Council, an abandoned car, vomit on the pavement, water gushing from a hole in the road, cat stuck up a tree, that kind of thing. You take a photo of it, upload it on the City of Boston website, they show it on a public map and (hopefully) send somebody out to fix the problem.

A map showing reported problems on Citizens Connect

I personally believe that a person is much more likely to report something if they can take a photo and send it off in real time than if they have to go home, look up a phone number and make a call. Could this be a fist step in making the citizen and the state more communicative and more responsible?

The City of Boston also offers another App called Street Bump. This is even simpler to use, you download it into your phone and it monitors your movement as you drive round the city. When you near a hole in the road you slow down, as does everyone else passing that spot, and this information is used to determine the quality of the road surface.

If you think your local council should try such a scheme, you can direct them towards Click Fix, a commercial system that is currently on sale and operated by several cities and other organizations. This is not a recommendation however, but their work does look very interesting.

Next week I will continue this theme with a look at an interesting university course all about “Urban Cybernetics” that is run at Harvard University. Some of the projects may offer great things for the future.

Jonny’s 7 Links Challenge Response

11 Replies Jonny Hankins

Well first a big thanks to Christopher for nominating me for this 7 links challenge post, and I will get straight into it. I should say that a couple of my choices are more like web articles than blog posts because there is no way of commenting, but as this is how I got into blogging and because the vast majority of my posts have historically been in this format I include them nevertheless (apologies if this is bending the rules). Now at last anyone can comment upon them here and I am all ears.

The Lucky 7 strikes again

Most beautiful

My most beautiful post involved an interview with a member of the US Congress, Michael Capuano. Congressman Capuano represents Boston and Cambridge, home of MIT, Harvard University, Boston University and 30 other research institutions, and the ward once held by President Kennedy. I was interested in the politics that lie behind technological development, and as he represents more scientists and global research organizations than anyone else on the planet I wanted to speak to him.

My wife thought I had lost the plot as I started sending e mails to Congress, but as you can see I did get in touch with him, he granted me an interview and I posted the transcription in its entirety and wholly unedited on the Bassetti Foundation website (with his clearance).

Most popular

Without doubt my most popular posts are within the series I wrote here on Technology Bloggers about the environment. Some of the posts created a lot of discussion and all in all the series got more than 50 comments. Within the series I would have to say that ‘Engineering a Solution to Global Warming’ was the most popular, and it certainly stirred some debate.

Most controversial

Although it passed by relatively unnoticed (a bit off target for Technology Bloggers but posted anyway) I would say that my most controversial post was that about US immigration. The post talked about the fact that technology has allowed US borders to move overseas and many travelers now enter US jurisdiction in a foreign airport before even boarding the aircraft. The ethical and political implications seem to have gone unnoticed however by the general public.

Helpful

The most helpful post is about buying spyware on the net, again on the Bassetti Foundation website. I did not buy anything I might add, but used the post lots of times to provoke debate in the various Italian secondary schools I worked in as an English teacher. Among other more obvious products the post is about mobile phone technology that allows a person to listen in to another person’s conversation and receive copies of their texts. All you need is the box or serial number from your girlfriend, boyfriend, wife, husband’s or anyone else’s phone.  You order the software over the Internet and it is downloaded directly into the phone (any smart phone will do) without the owner’s knowledge when they go online, and you spy. Some even allow you to listen to the surrounding area when the target phone is turned off using the inbuilt microphone. Not legal to use in most countries but legal to buy.

Surprisingly successful

My most surprisingly successful post involves an interview with Marta Milani, one of my ex students, also on the Bassetti Foundation site. Marta took up athletics while at school, and after leaving she became a member of the Italian Army athletics squad. I followed her career until one day I saw that she was competing in an international meeting where Oscar Pistorius (a South African athlete who races with 2 carbon fibre legs) was competing. I have an interest in prosthetics as one of my other posts here shows, one day having a new body part might seem a good idea, harder wearing, does not burn, stronger etc, it’s only like having a crown on a tooth or a new hip or knee after all. I tracked Marta down and interviewed her about the place of technology in sports. A couple of years later Marta managed to qualify for the World Championships and in an incredible result got to the semi-final. She will also be competing in the Olympics this year as current Italian champion over 400mtrs, and as a result my post gets a lot more readers than I ever imagined. Unfortunately the interview was conducted in Italian although the introduction and summary of the conversation is in English.

Underrated

Probably my first foray into blogging was and remains the most underrated post. Posted on the Bassetti Foundation website it did not receive any comments. The post is entitled ‘Drugs for People, Not for Profit’ and is a report on changes in how drugs companies conduct their business, the ethics and marketing involved in the production of new medicines and the falling rates of new patents.  It was is a complex post and took a lot of research (and reading) so I was rather disappointed, but I learnt from the process.

Excellent

Well I would have to say that I think my most excellent article appeared on the Innovation Excellence website in their blog entitled ‘Responsibility in the Processes of Innovation’. Although it didn’t receive any comments it was widely circulated, and I think that it is my best written to date. The article really looks like it could be published anywhere, it doesn’t look like a blog or even an online publication but resembles old school academia, and in fact I took the base from an entry in the Dictionary of Social Sciences about Responsible Innovation that refers to the foundation that employs me. I cannot take all the credit though as the piece is very much a joint effort, I translated the base article from Italian and expanded upon it.

Writing about your own work creates a strange sensation, particularly if you want to talk about it in glowing terms as required by some of the categories above, but it makes you think about your public voice. As I don’t know 5 other bloggers I am open to volunteers for nomination on my part, applications below.

Is The Right To Anonymous Blogging Under Threat?

19 Replies Jonny Hankins

The UK government has just published a draft Joint Parliamentary Committee report that may well effect bloggers like you and me. The bill is about defamation of character, but it includes some interesting points about blogging, and in particular anonymous posts. Although their aim is to lift the burden of policing blog comment from the service providers, it may have a knock on quasi censorship effect upon freedom of speech.

The ISP Review website contains all the links you need to read the proposal, and I should state that the draft is open for comment and contains specific questions that we should all maybe take time to think about and answer.

Big Brother is Watching You - PosterThe government want to protect people from slanderous remarks on blogs, as many people uses anonymity as a cover, feeling that they can say whatever they want without fear of reprise. The proposal is that any anonymous post that receives a complaint from any party must be removed immediately, or the name of the author made public, otherwise the blog owner will be held responsible and face the consequences of any libel case.

All well and good if we are just talking about a few snide remarks or even a good and possibly unjustified slagging off, but what about other uses of anonymity? People use blogs to anonymously blow the whistle on malpractice in all types of situation. In this case anyone can make a complaint about an anonymous post and it must be removed. An arbitrator looks at the complaint, but as already noted, any libel remains the responsibility of the blog owner unless they are willing and able to provide the author’s name. The effect will be that any organization or individual will be able to block the comment in an instant, by making a complaint that we could read as a direct threat to the blog owners survival.

The new draft on libel is a prime example of the manipulation of responsibility. Do you make the providers responsible and threaten them with a law suit because they put something online that someone takes exception to? They are big organizations, faceless and have money.  The blog owners do not however, and have a lot to lose.

So what about allowing your contributors to post anonymously? There is a need for anonymity in certain cases, people are much more likely to talk about sensitive issues if they do not have to reveal their names. There have been many cases brought to light that have turned out to be true examples of poor standards through anonymous posts.

How many blog owners will take the risk of going through a lengthy and expensive court case to defend the contents of an anonymous post? This is an option that in most cases I would think is not even feasible to contemplate.

To add just another thought, on occasion I have created a ‘false’ e mail account in order to register for a site that I did not want to have my real e mail address. I could have then used it to register with a website to get access to commenting, so it may well also be very difficult to determine who a named author actually is, further adding complications to already murky waters.