Technology and the future of work

Technology is always changing and advancing the way we live our lives, unless you are a luddite and live in an Amish community that is! Some people oppose technological change, and I respect them for that, but personally I embrace it – techie all the way!

Technology is likely to improve the way we do business significantly in the near future, but how? In this article I am going to write about some of the latest and greatest technology which is going to revolutionise the way we work!

Portable Laser Keyboards

Okay, so you may be thinking that we already have keyboards that are pretty portable, you can get role up ones that you can take almost anywhere. The problem with these is of course, they do take up space, and often they cannot connect to your smartphone or tablet.

The future solution to this problem is already here: The Magic Cube. The Magic Cube is a super portable wireless laser keyboard, which has been developed by a company called Celluon. It is basically a little box which can project a laser keyboard onto any flat surfaces, and then works out what you are typing by where your fingers break the lasers.

A wireless laser keyboard called the Magic Cube

The Magic Cube – a wireless laser keyboard

This is no ordinary keyboard though, it can connect via Bluetooth to most smartphones, laptops, tablets and desktops, so wherever you are, no matter what your device, if you have your Magic Cube, you have a keyboard!

Hand Motion Technology

In the very near future, we will be able to control screens using our hands, and not by touching the screen (that technology already exists) but by simply waving a hand in the air.

The 2002 film Minority Report featured futuristic hand motion technology where detectives could push images off to the side and bring up more content just by waving their hands in the air. This was in the movie, because the film makers heard that the technology was being developed.

Better Integration

In the future we are likely to see much better integration of all technologies. Mainly thanks to the likes of cloud computing and improvements in wireless technology, it should become easier and easier to transfer files from device to to device.

Apps

Smartphones and tablets have and are still revolutionising the way we do business. Smartphones and tablets have significantly improved the way we do business and communicate, but it is the apps that you can download onto them that are likely to significantly change the way we do business in the future.

We already have apps that can scan and store your business cards, store details on your asset and save your important documents, but in the future you can expect many more effective, impressive apps. Some examples of apps which we may see developed in the future (or that are being developed now) are the likes of more powerful, real time translators, high performance graphic design apps, apps which make paying, transferring and receiving money much easier, human quality text to speech apps, and many more.

QB Robots

A US based company called Anybots have created a very cool little robot called QB, which uses the latest in wireless technology to create a portable webcam, so when conference calling, you almost feel as though you are in the room (thanks to your movable position) with your colleagues.

Anybots QB Robot

The head of one of Anybots wirelessly controlled QB robots – notice the webcam eyes and screen inbuilt into the head

The robots have freedom of movement, so they can go anywhere in the office. On the head section of the QB, there is a webcam, so that you can see what the robot sees, and a screen, so you can be seen by those in the office.

QB means that you can be anywhere in the world, and yet still check up on those in the office, meaning that working out of the office is so much easier than ever before! QB could also help to significantly reduce the costs to businesses of travel, as fewer employees will need to be on the move.

3D Printing

3D printing is a new technology, which some critics say will be as big a revolution as the internet! 3D printing will allow firms to print products to order in store, bringing huge savings to firms in terms of transportation. Some predict that by the end of the decade, 3D printers will be a common household object, where we can print things, in 3D out of a whole range of different materials. I plan to write an article in the near future about 3D printing, so stay tuned!

UPDATE: I have now written that article, and it can be found here: 3D printing – a revolution on the horizon?

So, the future looks very exciting, but what do you think of it? Have you heard anything that I haven’t?

ITIL improves the relationship between the business and IT

The most successful business can usually demonstrate a healthy relationship with its IT department. This is because over time IT has learnt what it is that the business require from technology and as a result have been able to design and deliver IT services that meet the needs of the business. This in turn can be seen as an enabler of the success of the business as a whole.

A very simple conclusion can be drawn from this and that is that if an IT department delivers to the business the IT that it wants and needs, then the business will be more inclined to listen to the advice of IT on technical matters in the future. There is also an increased likelihood that they will provide sufficient investment to meet future requirements. In other words business and IT will get on well with each other – a happy marriage!

Handshake through a laptop screen

Business and IT need to get on well

However, we’ve all probably been in the situation whereby the business is extremely demanding of IT. Where the business itself identifies technical solutions, before even identifying its needs. Where budgets are cut whilst demands continue to increase. Certainly in such circumstances, the IT professionals strive to perform as best they can, but frequently fall short of meeting the lofty expectations of the over demanding business community. This often results in more cuts and/or poorly managed outsourcing activities. The end result here is typically increased dissatisfaction, which in turn can easily lead to reduced business productivity and ultimately increased costs overall. Most definitely not a happy marriage!

The ITIL best practice framework is designed to improve the relationship between IT and the business. By building bridges between the two, the improved communication will help to ensure increased alignment between the IT delivered and the specific needs of the business. This in turn cannot help but improve productivity, both for the business community and IT itself.

An IT department should not be run from its own remote silo. Rather it should be considered part of the business as a whole and indeed central to the success of that business. ITIL facilitates a good working relationship between the business and IT, which can only be beneficial to both parties.

As the saying goes…. It’s good to talk!

How to Improve Your Business Using Technology

In today’s day and age, you will very rarely find a business owner sitting on their laurels and simply allowing their business to move from one day to the next without change. With the current unsteady financial climate, most should be doing their utmost to move their business forward in order to attract and secure enough new customs to stay afloat. One of the many ways in which this can be achieved is to invest in the latest technology for your particular field of business.

Whilst this may seem a daunting prospect both in terms of a lack of technological experience and a strain on already limited finances, the advantages of making the investment could be profound. No matter what industry you find yourself in, there is almost certainly going to be a form of technology at your disposal – whether this be a specific system, programme or piece of equipment – that can have a positive effect on the way in which your business is run.

For instance, a retail setting that is behind the times in terms of technology could definitely benefit from the introduction of point of sale and EPOS software to make payment transactions swifter and stock counting easier. Although the transition from traditional ways to modern alternatives may be unnerving, if you are able to keep track on the amount of stock you have on the shelves whilst making payment at the tills quicker, this could have long-term financial benefits.

In an office environment, a large number of computers has now become the norm. In the world of computer technology, new system updates and program developments are common place so ensuring that your business stays up to date with such regular changes can be a struggle. However, by investing in professional help, you may then be able to divert your attention away from this area to concentrate on other pressing matters, safe in the knowledge that everything is being taken care of on your behalf.

IT support cartoon

Professional tech support could help prevent employees from needing their own!

Whether you decide to develop an in-house team to offer support when it comes to your IT systems, or decide that outsourcing will be a more cost-effective option, having one individual or a team of technologically savvy employees who are aware of technical changes that could influence the performance of your business will give you an advantage over your competitors.

It is no secret that attracting new custom can be a struggle and with many consumers now using the internet to find local services, ensuring you have a fully functional website and an online presence is more important than ever. Attractive website design coupled with an SEO campaign to get your business ranking in the search engines for particular terms related to what you offer could make all the difference and give your company the edge when attracting new customers.

Although the current financial climate leaves many businesses in a perilous position, it is clear to see that with an investment in new technology, things may well turn around. From developing a fresh and invigorating website through to purchasing the latest equipment and calling upon professionals to offer assistance, you and your business could see a turn in fortunes that leaves you in a far more stable position.