404 pages can be fun

The value of a good 404 page is often underrated and with so much competition on the web, it’s important to ensure that your 404 page stands out from the rest.

Many users are unsure of the purpose or role of a 404 page and are likely, when coming across one, to leave the site. In order to protect yourself there are some steps you can take against this.

What are 404 pages

A 404 page is what a user sees when a page on a website it not available because the requested page could not be found on the server of the website they are looking at. This could be because the page they are looking at has been removed, or because they typed the URL wrong.

Be helpful

Rather than assuming the your visitor understands the issue and knows how to resolve the problem, give them plenty of options to use to help navigate to the page they need. Ideas include a search bar, home page link and links to other popular articles on the website, they will have plenty of options for continuing across your website.

Be funny

Many websites choose to add a bit of humour to their 404 pages. This can help to manage a situation that could otherwise be annoying for visitors. Jokes in reference to the error will usually be successful as it shows that the website acknowledges the hassle and is attempting to compensate for it.

Stay on-brand

It’s too easy to create a generic 404 page, but they can be used as a fantastic opportunity to re-establish your brand and voice. Using the colours and fonts most closely associated with the company will reassure those customers are confused, while also keeping them on track with the company message.

Here are some examples of interesting 404 pages.

BBC 404 page

The BBC’s 404 page

The BBC offer an iconic image and some useful suggestions.

Virgin's 404 page

Virgin Travel‘s 404 page

Virgin doesn’t let 404’s get in the way of businesses, its 404 pages let customers search for cruise holidays!

Technology Bloggers 404 page shows a HTML hole (it’s just an image!) and gives some helpful suggestions.

Hirred App Review

Are you looking for work? Do you enjoy social networking and find that you sell yourself best when you talk rather than write? Then Hirred is for you. Wiink Inc. has come up with a this social networking app aimed at bringing employers and candidates together through short 30-second video clips. You are probably wondering how that works. Imagine just listening to a short description of a quick task that needs completing. You don’t have to read anything, you just watch and listen. You become interested. So, you reply, or apply, with a short video clip about why you are the best candidate to get the job done. Flip it around, now. You are looking to have a small app for iPhone written, or need a few short blog articles for your new website. Come to Hirred and make a quality 30-second infomercial about the great task you have at hand, and watch as the replies post to your clip, with offers of talent that knows no bounds.

Hirred works well for those in an industry where creativity abounds. People who just can’t describe in words how great their talent is, can do great justice in 30 seconds by saying a few words, giving the right facial expressions, and making contact; because, at the end of the day, it’s the contact and familiarity that gets you the job. For employers, this means striking the right chords with potential hires with a description of your needs and what needs to be accomplished. Sometimes, words alone do no justice. It takes a bit of moving art to make something come to life; and, in 30 seconds, enough can come to life.

Hirred iTunes image

When you first download the app, you will have a chance to setup your profile. From the main page, you can view Pitches or Calls. Pitches are clips about people and their talents. Calls are clips about jobs. Under each category of viewing you can select the level of video clips: Rising or Live. Rising is essentially “just starting out”, while “Live” is a user that has been using Hirred for a while, and may have had a few jobs or even hired a few folks. Use of the app is fairly simple, as all you are doing is recording yourself in response to a Call, or creating a Call.

Logistics behind the app reside in the Main Menu, which sits at the bottom of the screen. The menu fades away to a small blue domelike icon when minimized. This renders greater screen viewing real estate. It does get a bit awkward when trying to conjure up the main menu, as many times I found myself pulling up the iPhone’s menu instead. This should be changed.

Other than that, Hirred has some potential. It may not do too well on just the merits of 30-second video clips. Descriptions that short serve as attention getters and teasers… to attract interest. This app will do well if it adds the ability to link clips to resumes or websites that offer more details.

The Dangers of Posting Negative Reviews

Now here is a story for you.

Just imagine that you buy something over the Internet and it never arrives. It happened to me once with a folding bike, and I lost my money. But at least if you use PayPal you have some chance to get your money back. Oh the benefits of hindsight!

So you buy something from a company over the Internet. The object does not turn up. You call the company, no answer, you write to them repeatedly, send them emails, try all the numbers you can find but nobody responds.

What do you do? You go on a review site and you tell the story. Well that is a dangerous game!

Reviews

Reviews

As this article on CNN explains, in 2008 John Palmer bought his wife Christmas gifts off KlearGear.com. The gifts didn’t arrive and he followed the path described above as many of us would.

More than three years later, Mr Palmer received an e-mail appearing to be from KlearGear.com stating that they would be fined $3,500 if the negative review wasn’t taken down within 72 hours.

So as any threatened person would he tried to have it removed. But the review company couldn’t remove it without entering into arbitration, costing money, so the review remained.

What about freedom of speech? Well you might well ask. When you buy something or have any contracted action with a company you might be signing away your freedom of speech. Yes, fine print.

If you look in the terms of sale and you find something like the following “Your acceptance of this sales contract prohibits you from taking any action that negatively impacts KlearGear.com” as in the sale mentioned above, you waive your rights goodbye.

The company can stipulate how much you are liable for as well. Then you have to pay up or go to court, run up huge legal bills and argue that the clause is not legal.

With Christmas just round the corner, Kwanzaa and birthday presents to shop for, holidays and flights to book and many others, what are we going to do? Do we have time to read 10 pages of contractual terms each time we buy something? Would we understand it anyway?

It looks like another form of cyber-bullying to me.